Frequently Asked Questions

Got a question about SPARC?

bulletForgotten login details?

Please click here and follow the 'Forgotten Login Details' link. You will need the email address currently associated with your SPARC account. If you are still having problems please contact us. Please provide your full name, and if you are a graduate, your subject of study and year of graduation to help us identify you.

bulletHow do I register for the SPARC website?

Please register here. You will need your 6-digit activation number that was included in the letter sent out with your SPARC card.
If you have lost / forgotten your activation number, please contact us. Please provide your full name, and if you are a graduate, your subject of study and year of graduation to help us identify you.

bulletNot received your card?

If you have not yet received your card, please get in touch and we will send out your card as soon as possible.

Recent graduates will receive their cards shortly after graduation. Recently registered members of our Family Programme will receive their cards in late October/Early November.

Please provide your full name and up to date postal details so that the card is sent to the correct address. If you are a graduate, please provide your subject of study and year of graduation also, to help us identify you.

bulletWhat does SPARC stand for?

St Andrews Parents and Alumni Resource Community

bulletWhat is my Alumni ID?

Your Alumni ID is your unique username for accessing the SPARC website. You create your own Alumni ID during the registration process. If you create an Alumni ID that has already been created by someone else, the system will ask you to create another one.

bulletI have just successfully registered and received my confirmation email, but cannot access the site.

Please allow up to two working days for your registration to be processed.

bulletI have misplaced my card. Can I get a new one?

Of course. Please contact us providing your full name, current postal address, and if a graduate, your subject of study and year of graduation to help us identify you.

bulletI am a current student, do I get a SPARC card?

No, only alumni and members of our Family Programme are entitled to SPARC cards and access to the SPARC website.

 

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